Since they are trying to remove my reviews or say it isn't true.
- Got trees trimmed, found out later it was way overpriced. They did the bare minimum of quality in the service. Horrid customer service and communication.
I paid cash and never got a receipt and when asked for one it gets ignored or brushed off.
- Took more than one day when told they would be just a day; kept leaving what was cut due to not bringing something large enough to take everything, which I found odd after the first day plus with them informing me that the trees had a bunch of ants/wasps why did they keep leaving it right next to my house. One of the piles they left right before the hurricane was told it's fine, half went flying in the storm causing damages; I had to end up moving it to the curb cause it was in the way of checking my roof from the damages. The worst damage was caused after the storm when they accidentally dropped a tree onto my carport tearing of some of the gutter; but don't worry they will come by and fix it with a screwdriver...As to the cost/value no idea seeing as how I, the homeowner, was not the one that called or talked to them, a different occupant was the one they spoke with...but based on all the faults I highly doubt it was worth it. They said they could fix with a screwdriver.
Update: they did get back to me, I believe purely due to reviews, told me to get a contractor as they couldn't fix and that he would pay/ his insurance would; got an estimate now it' too much he can fix it. Do not get me wrong the basic service was done and they seemed nice at first, the problem is the unwillingness in fixing what happened and the insisting they did no wrong so remove the reviews.
Went to the BBC to were he said I demanded money from him...when he talked on the phone to the contractor, cause they need to get paid. So I got tried of this round about thing since I have all messages where he takes responsibility, shows he worked at the property, the mess left along with damage. Paid out of pocket as the contractor was months out to actually get fixed due to hurricane damages. Filed a claim with my insurance so they can bother him, not my issue.
This work was all supposed to be done before Hurricane Milton back in October. It took over a week and the damage to my house was the day after the hurricane. The debris they left before the hurricane was to only mess to clean in my yard.